Privacy and Security

CONFIDENTIALITY AND SECURITY OF YOUR MEMBERSHIP INFORMATION

All information you have entered to become a member of our e-commerce site will not be shared with 3rd party companies or persons by Arven Tekstil Personality Company (arvne.com). Our e-commerce site may send campaign information, information about new products, promotional information to its customers and members in some periods. Our members can make all kinds of choices about whether or not to receive such information while becoming a member, and then this selection can be changed in the account information section after logging in. Only you can access and change all the information you provide while becoming a member. If you protect your member login information securely, it is not possible for others to access and change information about you. For this purpose, we act within the 128 bit SSL security area during membership transactions. This system is an international encryption standard that cannot be broken.

CREDIT CARD SECURITY

Our company prioritises the security of credit card holders who shop on our shopping sites. Your credit card information is not stored in our system in any way. When you enter the transaction process, there are two things you should pay attention to in order to understand that you are on a secure site. One of these is a key or lock icon in the url section of your browser. This indicates that you are on a secure website and all your information is encrypted and protected. Information about the credit card used during shopping is encrypted with 128 bit SSL (Secure Sockets Layer) protocol independently of our shopping sites and sent to the relevant bank for enquiry. If the usability of the card is approved, the shopping is continued. Since no information about the card can be viewed and recorded by us, third parties are prevented from obtaining this information under any circumstances.
The reliability of the payment / invoice / delivery address information of orders placed online by credit card is checked by our company against Credit Card Fraud. 

Therefore, in order for the orders of customers who order from our shopping sites for the first time to reach the supply and delivery stage, it is necessary to confirm the accuracy of their financial and address / telephone information. If necessary, the credit card holder customer or the relevant bank is contacted to check this information.


 EMAIL SECURITY
Never write your credit card number or passwords in the e-mails you send to our Customer Service regarding any of your orders. The information contained in the e-mails can be seen by third parties. Our Company cannot guarantee the security of the information transferred from your e-mails under any circumstances.